OLD Home Page - The Pathway Academy

Welcome
to the Pathway Academy

Our survey data consistently shows that around 90% of managers fail to properly deal with underperformance. Avoiding difficult conversations accounts for the top 50% of reasons why this happens.

In our experience at least 70% of leadership teams are pulling in different directions, where they struggle to maintain unity. With a lack of agreement and clarity around how consensus is maintained leading to personal agendas, playing politics, or saying yes in the meeting and then doing something different. We often have high expectations regarding how well managers can develop high levels of accountability without ever training them properly on how to develop this skill.

These two issues, along with resorting to anger and irritation, a lack of clarity around expectations, and a lack of consequences are the top reasons organisations fail to get the best performance from their teams, directly impacting the delivery of business objectives.

We help organisations develop entire frameworks of accountability and alignment so that they can get consistent results, to a higher standard, as a united and aligned team.

We also deliver Accountability Training and can make this available inside your own LMS.

If you’d like to discuss our taster sessions you can book in a call here:

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Emotional
Awareness

Accountability
Training

Consistent
Results

Uni
Engagement

Psychological
Safety

What is the Pathway Academy?

At the Pathway Academy, we understand behaviour, we understand what drives behaviour and how healthy relationships are formed. All of our work is founded in sound principles of healthy relationships and building a psychologically safe environment, but one that is responsible and accountable. We teach teams how to stop pulling in different directions and we teach managers and leaders how to create clear and accountable environments and produce far more consistent results.

Creating a psychologically safe, accountable, learning environment.

How we deliver the transformation

Consulting

Change your performance management process so that it drives the right behaviours, creates the right relationships, enables high levels of accountability and even can link performance and pay in a healthy way.

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Coaching

As participants learn about these new ways of working and new ways to see themselves and others they will have questions and need support as they apply this learning

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Training

Training people so they can gain a greater level of emotional awareness, can learn how to consistently hold people accountable in a healthy way, and understand what it looks like to build a healthy, psychologically safe team.

The Pathway
Framework

Tom developed a framework called Pathway for managing and developing people
it is specifically designed to create healthy, high performing, accountable teams and is based on Tom’s core principles of

Testimonials

“What was excellent about the approach was that is all tied into our values, which are ‘We Own It, We Deliver, We Care.’ Tom’s approach brought a level of focus, clarity and ownership / accountability that would have been difficult to get without that external support, overall I am very happy with the outcome”

Allen Barber
Group Finance Director – Torus

“There really can at times be a stigma attached to tenants of social housing and these stigmas can create barriers in people’s relationships so what was powerful about the sessions was that they helped to break down the assumptions people sometimes make about others, which of course also includes other colleagues where there can sometimes be conflict simply because assumptions have been made. It was also important to have something that was challenging, and perhaps a bit hard-hitting to really promote the change we want to see, but in a safe way. We definitely feel pleased to invest in the team with this kind of training.”

Heather Blanchard
OD Business Partner – CHP

Allen Barber
Group Finance Director – Torus

Callum Kearns

Operations Director

"By using and implementing the strategies that Tom provided, we are now able to manage relationships of staff and levels of expectation better, which has improved behaviours, and enabled staff to open up about mistakes they have made in order to evaluate performance and improve. We have been able to quickly develop a healthy culture within the business where staff are able to deal better with mistakes and feedback, and discuss and action steps to rectify situations. Tom's training has been invaluable to us, and as a direct result our communication flow has become far more fluent and better across the business due to methods that have been put in place."

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Liam Walshe

Director

"Pathway completely changed how we manage people and hold them accountable, looking back it's fair to say we really didn't have a performance culture in place but Pathway gave us all a way to develop people and hold them accountable to high standards in a very transparent, human way. We actually saw performance increase while also seeing a significant reduction in staff turnover. Huge return on investment. Can’t recommend Pathway enough, it’s a no brainer."

Jonathan Mills

Managing Director

"I worked with Tom over a period of a number of years and when we introduced Pathway to the business - it not only gave us and the staff a very clear structure for managing performance it also gave us and the management team a way to evaluate and develop people that enabled us to develop talent much faster than we had been doing before - this was essential for our particular business - as you can imagine, the staff loved it as much as we did - it was a real win-win."