Creating healthy, high performing and accountable teams.
Change your performance management process so that it drives the right behaviours, creates the right relationships, enables high levels of accountability and even can link performance and pay in a healthy way.
As participants learn about these new ways of working and new ways to see themselves and others they will have questions and need support as they apply this learning.
Training people so they can gain a greater level of emotional awareness, can learn how to consistently hold people accountable in a healthy way, and understand what it looks like to build a healthy, psychologically safe team.
Tom developed a framework called Pathway for managing and developing people
it is specifically designed to create healthy, high performing, accountable teams and is based on Tom’s core principles of
Being clear about what is expected and what good looks like and making clear requests of each other
How to consistently hold people accountable, without anger or irritation.
Being active in the development of our people - developing human character as well as competence.
Giving people the space to make necessary mistakes while they learn.
How to develop healthy relationships and a united team.
Setting, maintaining, and providing the right support for high standards.
By using and implementing the strategies that Tom provided, we are now able to manage relationships of staff and levels of expectation better, which has improved behaviours, and enabled staff to open up about mistakes they have made in order to evaluate performance and improve. We have been able to quickly develop a healthy culture within the business where staff are able to deal better with mistakes and feedback, and discuss and action steps to rectify situations. Tom's training has been invaluable to us, and as a direct result our communication flow has become far more fluent and better across the business due to methods that have been put in place.
Pathway completely changed how we manage people and hold them accountable, looking back it's fair to say we really didn't have a performance culture in place but Pathway gave us all a way to develop people and hold them accountable to high standards in a very transparent, human way. We actually saw performance increase while also seeing a significant reduction in staff turnover. Huge return on investment. Can’t recommend Pathway enough, it’s a no brainer.
I worked with Tom over a period of a number of years and when we introduced Pathway to the business - it not only gave us and the staff a very clear structure for managing performance it also gave us and the management team a way to evaluate and develop people that enabled us to develop talent much faster than we had been doing before - this was essential for our particular business - as you can imagine, the staff loved it as much as we did - it was a real win-win.
Find out more about our Building Trust In A Remote World Workshops.
Book a discovery call with us to find out how the Pathway Academy can impact your organisation.
Book authored by Tom
The journey of Jack as he learns how to create a healthier, more accountable team